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Policies

GRIP SOCK POLICY

For the comfort and safety of our guest, jumpers are required to wear Shockwave Trampoline Parks grip socks which are available for purchase. Our Shockwave Trampoline Parks grip socks are machine washable and may be used for returning visits.

REFUND POLICY
Tickets purchased online are for a particular date and time. ALL SALES ARE FINAL. No refunds, transaction cancellations or exchanges will be issued for date/time changes. All prices listed are in US dollars.

PRIVACY POLICY
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personal information to anyone.

SECURITY POLICY
Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

DELIVERY POLICY
The purchase is for tickets which can be picked up at Shockwave Trampoline Parks during the date and time of the reservation.

ASTM International Association of Trampoline Parks